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Frequently Asked Questions
Does the saddle fit my bicycle?
The Alpensattel™ is universally designed and fits any standard bicycle – whether it's a city bike, trekking bike, or e-bike.
If your posture is sportily leaned forward, for example on a mountain bike, the Alpensattel 3.0 Sport+ is the right choice for you. For even more performance and a particularly low seating position, such as on a racing bike or gravel bike, the Alpensattel Race+ is ideal. If your posture is upright, for example on a city bike, then the Alpensattel 3.0 Komfort+ is the right choice.
Is the saddle suitable for women and men?
Yes, the Alpensattel™ 3.0 is suitable for both women and men
What weight is the saddle capable of supporting?
The Alpensattel™ Race+ 3.0 and Sport + 3.0 are suitable for a body weight of up to 120 kg.
The Alpensattel™ Comfort+ 3.0 is suitable for a body weight of up to 140 kg.
Unsatisfied with your product?
You can return our products within 30 days and get your money back. In our returns portal, you can easily create a shipping label as a QR code from DHL. Click here to go to the returns portal.
Product doesn't fit?
No problem! Exchanges are free with us and can be easily done automatically through our returns portal.
How long does the delivery take?
We ship our goods from our warehouses in Leipzig and Berlin. Every order placed before 4 PM is shipped the same day with DHL and arrives at the customer within 1–3 business days.
Where is your company located?
Alpensattel is a German company founded by a team of passionate cyclists. Their goal is to develop comfortable and stylish cycling accessories that enhance your biking experience.
Alpensattel's headquarters are located in Michelstadt in the Odenwald.